Shipping

At Aurelia Atelier our shipment sent out from Monday – Friday by using DHL eCommerce Asia. Order will be process on the next day and customer will be received the order within 1 - 4 working days (Malaysia) / 7 - 14 working days (International)

When we processed your order - you will have received an email from Aurelia Atelier containing a DHL eCommerce Asia consignment note number.

You can track at https://ecommerceportal.dhl.com/track/

or

Ring DHL eCommerce Asia on +603 3099 2800  and provide them your consignment note number - they will then tell you the status of your shipment.

If we are unable to meet the estimated delivery date we shall not be liable for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery.

***Please expect delay for International shipping.
***Due to Covid-19, some countries is currently not available due to routing, delivery restriction and customs clearance.

WITHIN MALAYSIA

West Malaysia RM8.00 FREE SHIPPING over RM50
East Malaysia RM12.00 FREE SHIPPING over RM50

 

FOR INTERNATIONAL SHIPPING

ASIA PASIFIC

Singapore RM35.00
FREE SHIPPING over RM300
Australia RM55.00 FREE SHIPPING over RM300
Hong Kong RM45.00 FREE SHIPPING over RM300
Macau RM45.00
FREE SHIPPING over RM300
China RM55.00
FREE SHIPPING over RM300
Indonesia RM45.00
FREE SHIPPING over RM300
Japan RM55.00
FREE SHIPPING over RM300
South Korea RM55.00
FREE SHIPPING over RM300
New Zealand RM55.00
FREE SHIPPING over RM300
Philippines RM45.00
FREE SHIPPING over RM300
Taiwan RM45.00
FREE SHIPPING over RM300
Thailand RM45.00
FREE SHIPPING over RM300

 

EUROPE

Czech Republic RM65.00
FREE SHIPPING over RM300
Finland RM65.00
FREE SHIPPING over RM300
France RM65.00
FREE SHIPPING over RM300
Germany
RM65.00
FREE SHIPPING over RM300
Italy
RM65.00
FREE SHIPPING over RM300
Netherlands
RM65.00
FREE SHIPPING over RM300
Norway
RM65.00
FREE SHIPPING over RM300
Russia
RM65.00
FREE SHIPPING over RM300
Spain
RM65.00
FREE SHIPPING over RM300
United Kingdom
RM65.00
FREE SHIPPING over RM300

***New VAT laws that came into force on 1st January 2021 for UK and Europe.

 

AMERICAS

Brazil RM65.00
FREE SHIPPING over RM300
Canada RM65.00
FREE SHIPPING over RM300
United States RM65.00 FREE SHIPPING over RM300

 

REST OF WORLDS

Rest of ASEAN RM45.00
(Not available due to Covid-19)
Rest of WORLDS RM65.00
(Not available due to Covid-19)

 

 *Please note the delivery charge does not include any applicable importation charges, taxes and duties by customs in the country where the order is to be delivered. You are responsible for such taxes and duties.